The most probable explanation of this issue is that Mozilla Firefox setup files are corrupted. That may be caused by a virus or a damaged hard disk. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. Further information can be found in the Troubleshoot Firefox issues caused by malware article. After checking you don't have viruses, please open a administrator terminal system symbol and type the following command:. You will be asked for performing the check the next time Windows boots, because the drive needs to be locked.
Type "y" or "yes" depending on what you see on screen and press Enter. Reboot your computer and wait for the scan and fix to finish. Once you are sure you have no viruses and your drive is healthy, try to reinstall Firefox before uninstalling it Install it on the same path, so helper. Afterwards, if you need to, uninstall Firefox as you'd usually do. You have to invoke this utility running in elevated mode. System symbol is the command prompt.
About elevation, you should right-click the command prompt link on Windows 8 type command on Start Menu and right-click Command Prompt tile and choose "Run with administrator privileges" or "Run as administrator" or similar.
After running the chkdsk and re-installing Firefox I was finally able to do an uninstall via the Control Panel. It seemed to work as my shortcuts were removed. However, the the Program Files folders were not removed.
Type network. Restart Firefox. Twitter user iamPrateeshRK shared a video of these steps as well. Firefox not working? This is a developing story, and we will add more details as they become available. Microsoft and partners may be compensated if you purchase something through recommended links in this article. Found the story interesting? Like us on Facebook to see similar stories.
I'm already a fan, don't show this again. Send MSN Feedback. Used by 2,, Users 20, Reviews. Video DownloadHelper is the most complete tool for extracting videos and image files from websites and saving them to your hard drive.
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